PRIVACY POLICY

For Amazon Alexa Smart Home Skill

 

aiera home takes your privacy policy very seriously.

This Statement of Privacy applies to our practices in connection with the Alexa voice skill, i.e. ‘skill’ or ‘Alexa skill’ Protecting your private information is our priority. This Privacy Policy describes the treatment of information collected and posted on the Alexa skill.

 

Aiera pvt ltd fully respects your (hereinafter referred to as 'You', 'Your', 'User') right to privacy and would like to safeguard the information you provide to the Company and will not use or collect any personal information on this Alexa skill without your permission. Any Personal information which you voluntarily submit/provide to the Company will be treated with the highest standard of security and confidentiality and shall be used strictly for the purposes of the services provided by the Company and Alexa skill only. By using the Alexa skill, You consent to the data practices described in this statement.

 

By using the Alexa skill You signify your agreement to the terms of this Privacy Policy and the Company reserves the right, in its sole discretion to change, modify, add and/or delete portions of the terms of this Privacy Policy at any time with immediate effect of such change.

 

This Privacy Policy does not apply to the practises of third parties that Aiera pvt ltd does not own, control, or manage including but not limited to any third party websites, services, applications, or businesses ("Third Party Services"). Aiera pvt ltd does not take responsibility for the content or privacy policies of those Third Party Services. Aiera pvt ltd encourages You to carefully review the privacy policies of all Third Party Services You access.

 

aiera home or Aiera pvt ltd does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

 

a.) We provide the information to trusted partners who work on behalf of or with aiera home or Aiera pvt ltd under extremely strict confidentiality agreements. These companies may use your personal information to help aiera home communicate with you about offers from

 

b.) aiera home or Aiera pvt ltd and our marketing partners. However, these companies do not have any independent right to share this information.

 

c.) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

 

d.) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

 

f.) We transfer information about you if aiera home or Aiera pvt ltd is acquired by or merged with another company.

 

We will make a sincere effort to respond in a timely manner to your requests to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested.

 

If you do not agree to any of the provisions of this Privacy Policy, You should not enable and use the Alexa skill. Aiera pvt ltd may revise, alter, add, amend or modify this Privacy Policy at any time by updating this page. By enabling and/or using this Alexa skill, you agree to be bound by any such alteration, amendment, addition or modification.

 

1) Collection and Use of your Personal Information:

A. The Company will use the personal data which you have provided to the Company for the purposes of fulfilling Your application for any of the Company’s services and products, credit checks in the case of applications, and for understanding how the Company can improve its services to you. Where appropriate, the Company may also use the information for internal research on the Company’s user demographics, interests and behaviour, for providing you with the latest news, information, updates, where the Company thinks you may be interested in its services and/or services of some of the Company’s affiliates or third parties. The Company may combine personal information collected from you with information from other services or third parties to provide a better user experience, that display customized content and advertising including customizing content for you. The Company requires the compliance of its Privacy Policy where the Company hires third parties for aid and assistance in case of upgradation of the Company’s research and analysis, product improvements, feature enhancements, bug fixing, and technological advancement. The Company may also share the information with any third party, in limited circumstances, for national security and integrity or on an order from any court or competent authority.

 

B. The Company’s primary purpose in collecting information from you is to allow you to use the Alexa skill and various features and services made available on or in relation to the Alexa skill, app or any websites or for any services provided by the Company or its affiliates or its various service providers or business partners and advertisers; to record your information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to you; and such other uses as provided in this Privacy Policy. The Company may also use your information for news or/and content recommendations, transactional emails or to provide you with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Company or its parent, subsidiary and affiliated companies and its joint ventures. You can decide not to participate in the promotion if you do not want your data to be shared. Promotions that run on the Alexa skill may be sponsored by companies other than the Company or may be co-sponsored by another company. Some or all data collected during a promotion may be shared with the sponsor.

 

C. Additionally, the Company further states that the Company tracks down some traffic data. Each time a visitor comes to the Alexa skill, the Alexa skill’s server logs some basic technical information such as Operating system, device information, platform, visitor's domain name, referral data, demographic details, etc. The Company is also processing the visitor's activity through the Alexa skill. All this information is statistical and doesn't allow the Company to identify you or contact you in any way. Also, the Company uses third-party advertising companies to serve ads when you visit the Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, contact the Company at contactus@ai-era.in

 

2) Cookies and other technologies:

We sometimes collect anonymous information from visits to our sites to help us provide better customer service. For example, we keep track of the domains from which people visit and we also measure visitor activity on aiera home or Aiera pvt ltd web sites, but we do so in ways that keep the information anonymous. aiera home or Aiera pvt ltd or its affiliates or vendors may use this data to analyze trends and statistics and to help us provide better customer service. We maintain the highest levels of confidentiality for this information, our affiliates and vendors follow the same high levels of confidentiality. This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patterns. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the download or request page.

 

3) Mailers:

aiera home or Aiera pvt ltd may, if you so choose, send direct mailers to you at the address given by you. You have the option to 'opt-out' of this direct mailer by way of links provided at the bottom of each mailer. We respect your privacy and in the event that you choose to not receive such mailers, we will take all steps to remove you from the list.

 

4) AntiSpam Policy:

aiera home or Aiera pvt ltd recognizes the receipt, transmission or distribution of spam emails (unsolicited bulk emails) as a major concern and has taken reasonable measures, to minimize the transmission and effect of spam emails in its computing environment. All emails received by aiera home or Aiera pvt ltd, are subject to spam check, in coordination with “SPAMHAUS” subscription service. Any email identified as spam will be rejected with sufficient information to the Sender for taking necessary action. With this measure, along with other technical spam reduction measures, aiera home or Aiera pvt ltd hopes to minimize the effect of spam emails. aiera home reserves the right to reject and/or report any suspicious spam emails, to the authorities concerned, for necessary action, from time to time.

 

5) Contacting Us:

A. If You have any questions about this Privacy Policy, practices of this Alexa skill or Your dealings with the Alexa skill or any of the features or any Legal Queries about the Alexa skill, please contact aiera home or Aiera pvt ltd Technologies via email at contactus@ai-era.in

 

B. This Document was last updated on 18 May 2024.